Contact Us

How Can We Help You?

Call Center:
8 a.m. – 6 p.m., Monday – Friday

Kentucky Walk-Up Center:
8 a.m. – 6 p.m., Monday – Friday

Indiana Walk-Up Center:
8 a.m. – 6 p.m., Monday – Friday

Believe You Were Charged in Error?

Download the Toll Dispute Form (PDF), complete it and submit it using any of the methods described on the form. For more information, view the Toll Dispute FAQs.

 

Dispute Form (PDF)Toll Dispute FAQs

Pay by Mail

RIVERLINK
PO BOX 646000
CINCINNATI OH 45264-6000

 Be sure to include your name, invoice number, license plate number (including state) and preferred contact information on all correspondence.  

Correspondence Address

RIVERLINK
PO BOX 436177
LOUISVILLE, KY 40253

 Be sure to include your name and preferred contact information on all correspondence.  

Visit Us in Person

Kentucky Customer
Service Center

Toll Dispute

204 S Floyd St
Louisville, KY 40202

Kentucky Walk-Up Center:
8 a.m. – 6 p.m., Monday – Friday

Indiana Customer
Service Center

Toll Dispute

103 Quartermaster Ct.
Jeffersonville, IN 47130

Indiana Walk-Up Center:
8 a.m. – 6 p.m., Monday – Friday
Off East 10th Street between Watt and Mechanic 

204 South Floyd St, Louisville, KY 40202

103 Quartermaster Ct, Jeffersonville, IN 47130

Additional Help

Frequently Asked Questions

Step-by-Step How-To Guides

Learn About Transponders