{"id":1904,"date":"2018-07-31T12:47:21","date_gmt":"2018-07-31T16:47:21","guid":{"rendered":"https:\/\/riverlink.com\/staging\/?page_id=1904"},"modified":"2025-02-28T22:17:25","modified_gmt":"2025-03-01T03:17:25","slug":"transponders","status":"publish","type":"page","link":"https:\/\/riverlink.com\/staging\/faqs\/transponders\/","title":{"rendered":"Transponders FAQs"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”4.16″ custom_padding=”6px|0px|50px|0px” da_disable_devices=”off|off|off” transparent_background=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”3_4,1_4″ admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_padding=”1px|0px|27px|0px” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_cta title=”Transponder FAQs” admin_label=”Page Title Green” _builder_version=”4.16″ header_font=”|on|||” header_text_color=”#3fae2a” header_font_size=”38″ use_background_color=”off” background_size=”initial” background_position=”top_left” background_repeat=”repeat” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_width=”1px” border_style=”solid” button_letter_spacing_hover=”0″ global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”0″ button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”] [\/et_pb_cta][et_pb_code admin_label=”Top Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ List” _builder_version=”4.21.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

\"Two<\/p>\n

What is a RiverLink transponder?<\/a>\u00a0<\/strong><\/p>\n

What are my transponder choices?<\/a>\u00a0<\/strong><\/p>\n

How do I get a transponder?<\/a>\u00a0<\/strong><\/p>\n

Where do I mount my transponder?<\/a>\u00a0<\/strong><\/p>\n

What if I already have an E-ZPass transponder from another tolling agency?<\/a>\u00a0<\/strong><\/p>\n

What transponder is used for a motorcycle?<\/a>\u00a0<\/strong><\/p>\n

Can I have two transponders in my vehicle at the same time?<\/a>\u00a0<\/strong><\/p>\n

Do I need a RiverLink transponder for each car I own?<\/a>\u00a0<\/strong><\/p>\n

Can I use my E-ZPass transponder in a rental vehicle?<\/a>\u00a0<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider show_divider=”off” disabled_on=”on|on|” admin_label=”Spacer To Align Sidebar If Using Page Title Green” _builder_version=”4.16″ height=”70px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_text admin_label=”Sidebar Featured FAQs” _builder_version=”4.16″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]\"\"<\/p>\n

Other FAQs<\/strong><\/p>\n

RiverLink Account<\/a>\u00a0\u00a0<\/span><\/strong><\/p>\n

Auto-Replenishment<\/a>\u00a0<\/span><\/strong><\/p>\n

Toll Invoices<\/a>\u00a0<\/span><\/strong><\/p>\n

Toll Disputes<\/a>\u00a0<\/span><\/strong><\/p>\n

View All FAQs<\/a>\u00a0<\/span><\/strong>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

What is a RiverLink transponder?<\/h2>\n

A transponder is an electronic device placed\u00a0on the\u00a0inside\u00a0of\u00a0the windshield\u00a0that is\u00a0used to detect crossings on a tolled facility. Customers with transponders and prepaid accounts in good standing pay the lowest toll rates.\u00a0 \u00a0<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.16″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]Quick Links:<\/strong><\/p>\n

More Details: How All-Electronic Tolling Works<\/a>\u00a0<\/span><\/strong><\/p>\n

More Details: Prepaid Account\u00a0With\u00a0Transponder<\/a>\u00a0<\/span><\/strong>[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

What are my transponder choices?<\/h2>\n

RiverLink has two types of transponders: the RiverLink local transponder and the\u00a0RiverLink\u00a0E-ZPass\u00a0transponder.\u00a0<\/span>
\n[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.16″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]Quick Links:<\/strong><\/p>\n

More Details: Types of Transponders<\/span><\/span><\/a><\/strong>[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

How do I get a transponder?<\/h2>\n

Customers who are\u00a0new to RiverLink\u00a0can get a transponder by opening a prepaid account.\u00a0Customers who\u00a0already have a prepaid account\u00a0can\u00a0request a transponder online\u00a0by logging in to the account and updating the license plate\u00a0information, calling RiverLink or visiting a\u00a0customer service center.
\n[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.27.4″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Quick Links:<\/strong><\/p>\n

More Details: How to Get a Transponder<\/a>\u00a0<\/span><\/strong><\/p>\n

Open an Account Online<\/a>\u00a0<\/span><\/strong><\/p>\n

RiverLink Account Log-In<\/a>\u00a0<\/span><\/strong><\/p>\n

How-To Guide: Open an Account\u00a0<\/span><\/strong><\/a><\/p>\n

How-To Guide: Update License Plate\u00a0Information\u00a0<\/span><\/strong><\/a><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Where do I mount my transponder?<\/h2>\n

For\u00a0most vehicles, the\u00a0transponder\u00a0is placed\u00a0on the inside of the windshield, as high and as central as possible, close to the rearview mirror.\u00a0Place three inches away from any metal, tint, antennae or defroster. Avoid the black dots that may surround the rearview mirror. They can keep your transponder from being read accurately.\u00a0<\/span>
\n[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.16″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]Quick Links:<\/strong><\/p>\n

More Details: Transponder Mounting<\/span><\/span><\/a>\u00a0<\/span><\/strong>[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.22.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid” global_colors_info=”{}”]<\/p>\n

What if I already have an E-ZPass transponder from another tolling agency?<\/h2>\n

Any E-ZPass\u00a0transponder works on the local tolled bridges. View the E-ZPass map here<\/a>.<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.16″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]Quick Links:<\/strong><\/p>\n

More Details: Transponders\u00a0<\/span><\/span>From<\/span><\/span>\u00a0Other States<\/span><\/span><\/a>\u00a0<\/span><\/strong>[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

What transponder is used for a motorcycle?<\/h2>\n

A\u00a0RiverLink\u00a0E-ZPass\u00a0transponder is\u00a0recommended\u00a0for motorcycles, and customers should purchase a transponder holder. Several holder options can be found through third-party vendors with an online search.\u00a0<\/span>
\n[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.16″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]Quick Links:<\/strong><\/p>\n

More Details: Types of Transponders<\/span><\/span><\/a>\u00a0<\/span><\/strong>[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Can I have two transponders in my vehicle at the same time?<\/h2>\n

No. Customers should have only one transponder in their vehicle. Having two transponders in a vehicle can result in invoice errors and may result in double charges.\u00a0\u00a0<\/span>
\n[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Do I need a RiverLink transponder for each car I own?<\/h2>\n

Yes, all newly added vehicles or updated vehicles will require a RiverLink local transponder associated to it. RiverLink Local transponders may not be moved from one vehicle to another. The only exception are to vehicles added onto registered accounts prior to September 1, 2023 which are allowed to maintain a 1:4 ratio of E-ZPass transponders to vehicles (license plates).\u00a0\u00a0<\/p>\n

[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.27.4″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Quick Links:<\/strong><\/p>\n

More Details: Types of Transponders<\/a>\u00a0<\/span><\/strong><\/p>\n

How-to Guide: Update License Plate\u00a0Information<\/a>\u00a0<\/span><\/strong><\/p>\n

How-to Guide: Assign Vehicles to E-ZPass<\/a>\u00a0<\/span><\/strong><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”on|on|on” admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” disabled=”on” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

How do I get a replacement transponder?<\/h2>\n

Customers can\u00a0request a replacement transponder online, by phone or at a RiverLink customer service center.\u00a0For\u00a0RiverLink\u00a0local transponders, the\u00a0first local\u00a0transponder\u00a0replacement\u00a0per customer is free; after that, transponder replacement is\u00a0$5 per vehicle. For\u00a0RiverLink\u00a0E-ZPass\u00a0transponders,\u00a0replacement\u00a0of a\u00a0damaged, lost, stolen, or defective outside-of-warranty transponder\u00a0is\u00a0$15.\u00a0<\/span>
\n[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.22.1″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]<\/p>\n

Quick Links:<\/strong><\/p>\n

RiverLink Account Log-In<\/a>\u00a0<\/span><\/strong><\/p>\n

Call 855-RIV-LINK (855-748-5465)\u00a0<\/span><\/a><\/strong><\/p>\n

View Customer Service Center Locations<\/a>\u00a0<\/span><\/strong><\/p>\n

How-to Guide: Replace Local Transponder<\/a>\u00a0<\/span><\/strong><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” make_fullwidth=”off” use_custom_width=”off” width_unit=”off” custom_width_px=”1080px” custom_width_percent=”80%” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#000000″ divider_weight=”1px” disabled_on=”on|on|off” admin_label=”Show Divider – 1 px Black Line” _builder_version=”4.16″ height=”8px” hide_on_mobile=”on” global_colors_info=”{}”] [\/et_pb_divider][et_pb_code admin_label=”FAQ Anchor” _builder_version=”4.16″ global_colors_info=”{}”] <\/a>[\/et_pb_code][et_pb_text admin_label=”FAQ Question and Answer” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]<\/p>\n

Can I use my E-ZPass transponder in a rental vehicle?<\/h2>\n

Customers may be able to use their own E-ZPass\u00a0transponder in a rental vehicle by mounting the transponder properly and\u00a0temporarily\u00a0adding the rental vehicle to the prepaid account. However, check with\u00a0the\u00a0rental car company for its policy and options for paying tolls. Each company has its own policy.\u00a0\u00a0<\/span>
\n[\/et_pb_text][et_pb_text admin_label=”FAQ Quick Links” _builder_version=”4.16″ background_color=”#f0f0f0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”14″ border_color_all=”#f0f0f0″ border_style_all=”solid” use_border_color=”on” border_color=”#f0f0f0″ border_width=”14″ border_style=”solid” global_colors_info=”{}”]Quick Links:<\/strong><\/p>\n

More Details: Rental Car Toll Payment Options<\/a><\/strong>[\/et_pb_text][et_pb_text admin_label=”Back to Top Link” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_style=”solid” global_colors_info=”{}”]\/\\ Back to Top<\/strong><\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

What is a RiverLink transponder?\u00a0 What are my transponder choices?\u00a0 How do I get a transponder?\u00a0 Where do I mount my transponder?\u00a0 What if I already have an E-ZPass transponder from another tolling agency?\u00a0 What transponder is used for a motorcycle?\u00a0 Can I have two transponders in my vehicle at the same time?\u00a0 Do I […]<\/p>\n","protected":false},"author":14,"featured_media":0,"parent":819,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-1904","page","type-page","status-publish","hentry"],"aioseo_notices":[],"yoast_head":"\nTransponders FAQs - RiverLink<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Transponders FAQs - 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