{"id":3156,"date":"2020-07-22T08:42:01","date_gmt":"2020-07-22T12:42:01","guid":{"rendered":"https:\/\/riverlink.com\/staging\/?p=3156"},"modified":"2023-09-01T15:53:52","modified_gmt":"2023-09-01T19:53:52","slug":"self-service-options-from-home","status":"publish","type":"post","link":"https:\/\/riverlink.com\/staging\/2020\/07\/22\/self-service-options-from-home\/","title":{"rendered":"Self-Service Options From Home"},"content":{"rendered":"<h4 style=\"text-align: center;\"><em><strong>How-To Guides are available<\/strong><\/em><\/h4>\n<p><strong><u>LOUISVILLE, Ky. (July 22, 2020)<\/u><\/strong><strong> \u2013 <\/strong>Whether you\u2019re opening a RiverLink prepaid account, managing an existing account or paying an invoice, it\u2019s easy to take care of your needs at <a href=\"https:\/\/riverlink.com\/staging\">RiverLink.com<\/a> without the need to visit a customer service walk-up center.<strong><em>\u00a0<\/em><\/strong><\/p>\n<p><strong>Opening an Account<\/strong><br \/>\nDrivers who want to open an account can do so online in a few easy steps. There\u2019s also a Fee Forgiveness program for qualifying drivers who owe tolls. All fees are forgiven and tolls are rolled back to transponder rates when drivers open a prepaid account. The offer is available once per license plate.<\/p>\n<ol>\n<li>Go to\u00a0<a href=\"http:\/\/www.riverlink.com\/\">RiverLink.com <\/a>and click the\u00a0Pay Invoice\u00a0button.<\/li>\n<li>Enter invoice number and license plate number.<\/li>\n<li>Click\u00a0<em>\u201cI want to save money\u201d.<\/em><\/li>\n<li>Savings are calculated based on reduced toll rates and waived fees.<\/li>\n<li>Click <em>Proceed with Account Conversion.<\/em><\/li>\n<li>Follow the instructions to finish setting up a RiverLink prepaid account.<\/li>\n<\/ol>\n<p>Transponders are mailed to customers free of charge and savings begin as soon as the account is opened. You always pay lower toll rates with a positive account balance. Auto-replenishment is the easiest way to keep your account in good standing and avoid invoices.<\/p>\n<p><strong>Managing an Account<\/strong><br \/>\nIt\u2019s easy to manage a RiverLink prepaid account online. There are step-by-step How-To Guides available at RiverLink.com to walk you through all of your account management needs. They include the following:<\/p>\n<ul>\n<li>How to add money to your account<\/li>\n<li>How to turn on auto-replenishment<\/li>\n<li>How to update license plate information<\/li>\n<li>How to assign vehicles to your E-ZPass transponder<\/li>\n<li>How to replace your local transponder<\/li>\n<li>How to add a payment method to your account<\/li>\n<li>How to change to paperless statements<\/li>\n<\/ul>\n<p><strong>Paying an Invoice<\/strong><\/p>\n<ul>\n<li>Drivers can pay an invoice at RiverLink.com (click Pay Tolls), by phone or by mail.<\/li>\n<li>Drivers without prepaid accounts can also choose to Pay by Plate. Just click on Pay Tolls at RiverLink.com and follow next steps.<\/li>\n<\/ul>\n<p>Customer service assistance is also available <a href=\"https:\/\/riverlink.com\/staging\/contactus\/\">by phone and email<\/a>. Toll Dispute forms are also available at RiverLink.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How-To Guides are available LOUISVILLE, Ky. (July 22, 2020) \u2013 Whether you\u2019re opening a RiverLink prepaid account, managing an existing account or paying an invoice, it\u2019s easy to take care of your needs at RiverLink.com without the need to visit a customer service walk-up center.\u00a0 Opening an Account Drivers who want to open an account [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-3156","post","type-post","status-publish","format-standard","hentry","category-news"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Self-Service Options From Home - RiverLink<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Self-Service Options From Home - RiverLink\" \/>\n<meta property=\"og:description\" content=\"How-To Guides are available LOUISVILLE, Ky. 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