What is a RiverLink transponder?
How do I get a RiverLink transponder?
Can I get a transponder without a RiverLink account?
How much does a RiverLink transponder cost?
What type of Transponder do I need?
A transponder is an electronic device that typically is placed inside the front
windshield of a vehicle and is used to detect toll
transactions when traveling on a toll facility.
Drivers with transponders will pay the lowest toll rates.
To get a transponder, you need to set up a prepaid account. RiverLink does not offer
transponders without an account.
There are two types of RiverLink transponders:
- A RiverLink local transponder, which is nontransferable between vehicles,
allows a customer to pay tolls on the tolled Louisville - Southern Indiana
Ohio River Bridges. It does not work for any other tolling system. A RiverLink
local transponder is free, one per registered vehicle. Drivers choosing a
RiverLink local transponder will receive it when setting up their account,
either in person or in the mail (7-10 business days). Transponders are mailed free of charge.
- A RiverLink E-ZPass transponder allows a customer to pay tolls automatically when
they travel anywhere within the E-ZPass network
The RiverLink E-ZPass transponder is transferrable between vehicles registered to a single
account. These transponders are $15 to purchase. Drivers choosing
a RiverLink E-ZPass transponder will receive it just before the start of tolling.
RiverLink E-ZPass transponders will be mailed free of charge to individuals and businesses.
How do I register my vehicle with RiverLink?
There are two ways to register with RiverLink and establish a prepaid account: 1) Establish a
prepaid account and get a RiverLink transponder to pay the lowest toll rates; 2) Open a prepaid
account and provide license plate information to RiverLink, but choose not to get a free RiverLink
local transponder. In that case, the license plate is recognized on each crossing and the
appropriate toll is deducted from their account. Rates are $1 more per crossing because of higher
administrative costs. The highest rates are for drivers without a transponder and without a prepaid
Will there be a special transponder for motorcycles?
No. It’s recommended that motorcyclists use a RiverLink E-ZPass transponder, and
purchase a transponder holder. Several holder options can be found through third-party
vendors with an online search.
What if I already have an E-ZPass transponder from another tolling agency?
If you already have an E-ZPass transponder that works in the E-ZPass network, you do not need to purchase
another transponder. Your E-ZPass transponder will work for the local tolled bridges. It is recommended that
all customers check with their away agency to assure no additional fees are charged. To be eligible for the
frequent user discount program, you must obtain a free RiverLink local transponder or purchase a $15 RiverLink E-ZPass transponder.
If I get an E-ZPass transponder and want 3 vehicles on the account, do I need an E-ZPass transponder for each/all vehicles?
You may have one E-ZPass transponder shared among up to four (4) vehicles. At this time customers will be able to add only one
vehicle associated with the E-ZPass transponder. Once tolling begins, customer will be able to add up to 3 additional vehicles.
This can be done online, by calling 855-RIV-LINK, or by going into the Walk Up Centers in Louisville or Jeffersonville. Only one E-Z
Pass transponder is needed for an account; however, it is recommended you get an E-ZPass transponder for each vehicle on your account
in case drivers are traveling across tolled bridges at the same time.
Why can't I get a RiverLink E-ZPass until later this year?
RiverLink E-ZPass transponders will be distributed just before tolling begins and when the transponders are fully functional in the E-ZPass network.
What if I ordered multiple transponders but did not receive all of them?
Please call RiverLink Customer Support or go into the Walk Up Centers in Louisville, KY or in Jeffersonville, IN.
Is Florida's SunPass part of the E-ZPass network?
No, Florida's SunPass is not currently part of the E- ZPass network, and will not work
on the RiverLink bridges.
Is I-Pass part of the E-ZPass network?
Yes. I-Pass, used in Illinois and on the Indiana Toll Road, is part of the E-ZPass
network and will work with local tolled bridges. However, to be eligible for the
frequent user discount, you must have a RiverLink local or RiverLink
Can RiverLink E-ZPass transponders be used with fleet vehicles?
Yes, RiverLink E-ZPass transponders can be used with fleet vehicles on a commercial
What if I get a new vehicle?
What if I sell my vehicle?
Register your new vehicle on your RiverLink account and you will receive a free RiverLink local transponder.
Remember to simply remove your transponder from your old vehicle, and remove that vehicle from your
account by calling the RiverLink toll free number, at the RiverLink Customer Service Centers or by
logging onto your account online at RiverLink.com.
Can I have two transponders in my vehicle at the same time- either two of the same kind of transponder or
one RiverLink local transponder and one E-ZPass transponder?
No. Drivers should have only one transponder in their vehicle. Drivers should not have both an E-ZPass
transponder and a RiverLink local transponder in their car at the same time. If a user plans to share a
RiverLink E-ZPass transponder among vehicles registered to a single account, it’s suggested that a RiverLink
E-ZPass transponder be purchased for (at minimum) each driver on the account. Having two transponders in a
vehicle can result in billing errors, and possibly double billing. Only RiverLink E-ZPass transponders are
removable from a vehicle and portable from one vehicle to another. RiverLink local transponders are not
transferable from one vehicle to another.
Do I need a RiverLink transponder for each car I own or may I move a transponder from one car to the other?
RiverLink local transponders may not be moved from one vehicle to another. RiverLink E-ZPass transponders
may be moved between vehicles, provided the vehicle is registered on the RiverLink account.
Can two RiverLink transponders be linked to one account or will I have to set up a separate account for each transponder?
If you own more than one vehicle, you can get transponders to place in each of your
vehicles and all can be linked together in a single account. A personal account can
include up to four vehicles.
What if I don’t have a RiverLink transponder and I cross the bridge?
Cameras will capture the license plate number as each vehicle crosses over a tolled bridge. The
system will match the license plate either to registered prepaid accounts or to motor vehicle
records. Tolls will be automatically deducted from prepaid accounts. Customers without prepaid
accounts will receive a bill in the mail. Toll rates are higher for customers who choose not to
use a transponder due to higher administrative costs.
If I have a transponder in my vehicle and drive under or near a tolled bridge, will I be charged even though I did not cross the bridge?
No. You will be charged a toll only if you are crossing the bridge.
Does my account balance carry over month to month?
Yes. Account balances do carry over month to month.
Is there a fee to receive a monthly statement?
There is no fee if you receive your monthly account statement by e-mail or access it
online at RiverLink.com. There is a $2 fee to have a personal account statement mailed
to you, and that fee is waived if you have auto-replenishment activated on your account.
Inactivity Fee and how it works?
When an account becomes inactive (no tolling or other account activity) for 365 days,
the account will (a) stop any auto-replenishment and (b) shall auto-withdraw the $5
inactivity fee from the account balance every month until the balance is depleted.
If you are using other tolls out of state but within the E-ZPass network, this will
be considered as having an account active since the transactions will be paid with
your account showing activity.
I see a $x.xx "pending charge" on my bank registry – is this a duplicate charge?
Many customers may see a "pending charge" on their bank statement online which is not
an actual charge, and is seen by certain banks as they prepare and authorize an
auto-replenish charge. These types of pending charges should disappear without an
actual charge being incurred.