We apologize for the heavy call volumes recently experienced by calling the RiverLink Customer Service Center. If you would like to pay your invoice or make a replenishment payment to your RiverLink account, there is no need to stay on hold to wait for an agent!
Take advantage of paying your invoice by clicking Pay Invoice on the menu above or using the RiverLink automated phone system at 855-RIV-LINK to make a payment (Option 2 from the Main Menu). Please have your invoice reference number, license plate and credit card information readily available.
Have a Question? Save some time.
RiverLink is the tolling system for the Louisville-Southern Indiana Ohio River Bridges Project. The project includes the new Abraham Lincoln Bridge in downtown Louisville (I-65), the revamping of the existing Kennedy Bridge in downtown Louisville (also I-65), a new Lewis and Clark Bridge connecting the extension of the Snyder Freeway (I-265) with Southern Indiana (state road 265) and the rebuilding of the I-65, I-64 and I-71 interchanges. The system features all-electronic tolling, which requires no toll booths, no coin machines, no lines and no stopping.
Introduction: About RiverLink
Scores of drivers being introduced to RiverLink, the new, all-electronic tolling system for the Ohio River Bridges Project, are opening accounts and ordering transponders. Incredibly high demand for RiverLink transponders means supplies are being depleted more quickly than anticipated. All remaining RiverLink local and RiverLink E-ZPass transponders are expected to be distributed early this week.
Drivers with RiverLink accounts waiting for transponders to arrive will pay the lowest rates, including the frequent-user discount. For these drivers only, the requirement that transponders be properly mounted in passenger vehicles to receive the frequent-user discount is being temporarily waived. read more…
Tolling on the Louisville – Southern Indiana Ohio River Bridges Project is scheduled to begin tomorrow. Tolling is scheduled to begin at 4 a.m. Friday, December 30 on the new SR 265 Lewis and Clark Bridge, the new I-65 Abraham Lincoln Bridge and the improved I-65 Kennedy Bridge.
The Kennedy and Lincoln bridges provide 12 lanes of I-65 traffic connecting Downtown Louisville and Southern Indiana. The Lincoln Bridge carries six lanes of I-65 North traffic, and the Kennedy carries six lanes of I-65 South traffic. The Lewis and Clark Bridge, which opened to traffic Dec. 18, connects the Gene Snyder Freeway in Prospect, Ky. with State Road 265 in Utica, Ind.
Tolling on the Louisville – Southern Indiana Ohio River Bridges Project is scheduled to begin Friday, December 30. Tolled bridges include the new I-65 Abraham Lincoln Bridge, the improved I-65 Kennedy Bridge and the new East End bridge.
“Critical system testing is complete,” said Clint Murphy, director of tolling oversight for the Indiana Department of Transportation. “While system preparations are continuing, we’ve cleared the necessary hurdles to set a start date for tolling. The Ohio River Bridges Project will mean faster and safer commutes for drivers. Without tolling, this new and improved transportation system would not be possible.”
How All-Electronic Tolling Works
Tolling takes place on the Abraham Lincoln Bridge, the Kennedy Bridge and the new Lewis and Clark Bridge. Sensors and video cameras are placed on each of these bridges. Drivers have the choice of using a transponder or having the system capture a photo of their license plate.
A transponder is an electronic device that typically is placed inside the front windshield of your vehicle. There are two types of RiverLink transponders. One type is a RiverLink local transponder that works only on the local tolled bridges within the Greater Louisville/Southern Indiana Metro area. Your first local tag per vehicle is free.
Registered Plate Capture
Those choosing not to use a transponder may also open a prepaid account and register their license plate with the system. With each crossing, cameras will recognize the license plate and automatically deduct the proper toll from the account.
Unregistered Plate Capture
The third option requires no preregistration. Each vehicle’s license plate is photographed and the owner is sent an invoice in the mail. This method has the highest tolls as administrative costs are highest.
For passenger vehicles with roof top luggage, accessories, and/or cargo, if the height exceeds 7 ½ feet, you will be charged as a medium vehicle, $5.00 if you have a transponder. Please click here for more information on RiverLink tolling rates. Vehicles may be re-classified to a higher rate due to the height of cargo or due to pulling a trailer. These crossing do not qualify for the Frequent User Discount.