Contact Us
How Can We Help You?
Phone
Toll Dispute
Hours of Operation
Call Center: 8 a.m. – 6:00 p.m., Monday – Friday
Indiana Walk-Up Center: 8 a.m. – 6 p.m., Monday – Friday
Kentucky Walk-Up Center: 8 a.m. – 6 p.m., Monday – Friday
8 – 9 a.m. is reserved for customers who consider themselves to be at higher risk for severe illness from COVID-19.
Believe You Were Charged in Error?
Pay by Mail/Correspondence Address
PO Box 70
Perry, NY 14530
Be sure to include your name, invoice number, license plate number (including state) and preferred contact information on all correspondence.
Kentucky Customer
Service Center
400 East Main St., Ste. 102
Louisville, KY 40202
Kentucky Walk-Up Center: 8 a.m. – 6 p.m., Monday – Friday
Across from Slugger Field, with free curbside parking
Indiana Customer
Service Center
103 Quartermaster Ct.
Jeffersonville, IN 47130
Indiana Walk-Up Center: 8 a.m. – 6 p.m., Monday – Friday
Off East 10th Street between Watt and Mechanic
Hours of Operation
Call Center: 8 a.m. – 6:00 p.m., Monday – Friday
400 E Main St #102, Louisville, KY 40202
103 Quartermaster Ct, Jeffersonville, IN 47130
Additional Help
Frequently Asked Questions
Step-by-Step How-To Guides
