How the Frequent-User Discount Works
To qualify for the frequent-user discount, forty (40) crossings (20 round trips) on tolled bridges are required in a calendar month. Only trips taken in a passenger vehicle with a RiverLink transponder registered to a personal account in good standing count toward the forty crossings. For each transponder that qualifies, RiverLink will apply a 50 percent credit to the account for the first 40 crossings and apply a 50 percent discount to any additional crossings made using the qualifying transponder during the same calendar month.
Customers don’t have to do anything to set up or track the frequent-user discount program. The frequent-user discount is automatic. When the 40th transaction posts to the account in a calendar month, there will be an automatic credit to the account. (It may take a few days for the credit to appear.) Every additional crossing that calendar month is discounted automatically.
A few things to know:
- Make sure you have enough money in the prepaid account to cover all trips BEFORE THE DISCOUNT IS APPLIED. Trips taken with a $0.00 or negative balance will not count toward the frequent-user discount. Therefore, prepay all trips at the full rate. For example: 40 trips at $2.05 per crossing = $82. Consider auto-replenishment for your account to always maintain a positive balance.
- The 40 trips associated with the frequent-user discount are per transponder, not per account. Only the RiverLink E-ZPass transponder can be moved from vehicle to vehicle registered to the same personal account. You can target a single E-ZPass transponder for the majority of trips.
- Only crossings in passenger vehicles are eligible. Additional height on a 2-axle vehicle (accessories, ladders or cargo more than 7 ½ feet tall) or additional axles (pulling a boat or trailer) changes vehicle classification and those trips will not count toward the discount.