Drivers should pay tolls and fees owed to avoid moving to collections Unpaid RiverLink accounts are moving to collections. This helps ensure all drivers enjoying the benefits of a faster commute using the tolled bridges are paying their fair share. Perdue Brandon, the...
Maintenance planned on tolling equipment Lane restrictions are scheduled overnight Tuesday and Wednesday on the I-65 Lincoln Bridge in downtown Louisville, and the ramp to Court Avenue in Jeffersonville will be closed. The closures will allow crews to perform...
TransCore to soon begin transition process With a focus on an improved customer experience, Kentucky and Indiana have named a new toll service provider (TSP) for the RiverLink tolling system. TransCore is the current roadside provider and will also oversee back-office...
Top priority remains improving customer experience With a focus on improving customer service and experience, Kentucky and Indiana are moving forward to identify a new toll service provider (TSP) for the RiverLink tolling system. The TSP oversees back office services...
Maintenance planned on tolling equipment Lane restrictions are scheduled overnight Sunday on the I-65 Lincoln Bridge in downtown Louisville, and the ramp to Court Avenue in Jeffersonville will be closed. The closures will allow crews to perform maintenance on tolling...
Top priority remains improving the customer experience The Joint Board and Tolling Body for the Louisville-Southern Indiana Ohio River Bridges Project met today and approved a number of resolutions, including directing the toll service provider, Electronic Transaction...
RiverLink is alerting customers about fraudulent text messages currently circulating in the market. These messages impersonate tolling agencies nationwide, warning customers of unpaid tolls and indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK. Recipients are encouraged to delete any fraudulent texts they may receive.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, or to the Federal Trade Commission at www.reportfraud.ftc.gov.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
