It’s now easier for RiverLink customers and drivers who have crossed tolled bridges to get the help they may need. A step-by-step how-to guide has been added to the RiverLink website. Drivers will find directions for everything from setting up a RiverLink account to...
Drivers have another option for purchasing RiverLink transponders. RiverLink starter kits are available at Thorntons locations in Louisville and Jeffersonville. The kit includes a RiverLink prepaid transponder that can be used on the three tolled bridges connecting...
RiverLink has been alerted of an SMS (text message) based phishing scam, fraudulently claiming to represent different tolling agencies across the country. RiverLink is advising our customers to be aware of the potential threat. If you receive a text detailing a specific outstanding toll amount, do not click on any links, but proceed to check your account at RiverLink.com, or reach out to our customer service team at 1-855-RIV-LINK (1-855-748-5465).
If you believe you have received a fraudulent text, customers are encouraged to do the following:
File a complaint at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
Log into your account at RiverLink.com, the official website of the Ohio River Bridges, to confirm your account status.
Delete any received fraudulent text messages
If you have clicked on any of the links, or provided any information through one of these texts, take immediate action to secure your personal information and financial accounts, including disputing any unfamiliar charges.
