It’s now easier for RiverLink customers and drivers who have crossed tolled bridges to get the help they may need. A step-by-step how-to guide has been added to the RiverLink website. Drivers will find directions for everything from setting up a RiverLink account to...
Drivers have another option for purchasing RiverLink transponders. RiverLink starter kits are available at Thorntons locations in Louisville and Jeffersonville. The kit includes a RiverLink prepaid transponder that can be used on the three tolled bridges connecting...
RiverLink is warning customers about fraudulent text messages impersonating our tolling service. These messages claim to represent RiverLink and include a suspicious link.
Text messages, similar to the screenshot shown, claim to represent RiverLink, and fraudulently warn customers of unpaid tolls. Messages also indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
