It’s now easier for RiverLink customers and drivers who have crossed tolled bridges to get the help they may need. A step-by-step how-to guide has been added to the RiverLink website. Drivers will find directions for everything from setting up a RiverLink account to...
Drivers have another option for purchasing RiverLink transponders. RiverLink starter kits are available at Thorntons locations in Louisville and Jeffersonville. The kit includes a RiverLink prepaid transponder that can be used on the three tolled bridges connecting...
RiverLink is alerting customers about fraudulent text messages currently circulating in the market. These messages impersonate tolling agencies nationwide, warning customers of unpaid tolls and indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK. Recipients are encouraged to delete any fraudulent texts they may receive.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
