Will accommodate routine maintenance on tolling equipment Overnight lane closures are expected tonight on the Abraham Lincoln Bridge in downtown Louisville. The closures will allow crews to perform routine maintenance on tolling equipment. Lane closures are scheduled...
Continued improvements remain top priority for Kentucky, Indiana RiverLink customers are seeing significant improvements in receiving the help they need when reaching out for assistance. A few milestones that reflect the improvements were recently seen including when...
Will accommodate removal of older tolling equipment Overnight lane closures are expected the next two weeks near the Lewis and Clark, Kennedy and Lincoln bridges. The closures will allow crews to remove cameras and other equipment used by the previous toll service...
Overnight lane closures will take place between 8 p.m. and 5 a.m. Overnight lane closures are scheduled beginning Wednesday, January 31 near the Lewis and Clark, Kennedy and Lincoln bridges. Closures near toll gantries will allow for routine maintenance of tolling...
More competitive pay offered for local customer service representatives The Joint Board for the Louisville — Southern Indiana Ohio River Bridges Project has approved a Change Order designed to improve customer service for drivers using the tolled bridges. It...
RiverLink customers can easily pay their monthly bills online. They simply need to have their monthly bill and license plate numbers, and follow these steps: Go to RiverLink.com. Click the green Pay Bill or Open/Manage Account button. Enter your monthly bill number...
RiverLink is warning customers about fraudulent text messages impersonating our tolling service. These messages claim to represent RiverLink and include a suspicious link.
Text messages, similar to the screenshot shown, claim to represent RiverLink, and fraudulently warn customers of unpaid tolls. Messages also indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.