A second night of maintenance is planned for tolling equipment JEFFERSONVILLE, Ind. (June 11, 2021) – A second night of overnight lane closures is planned tonight on I-65 North, just north of the Abraham Lincoln Bridge. The three right lanes of I-65 North...
Routine maintenance is planned for tolling equipment JEFFERSONVILLE, Ind. (June 10, 2021) – Overnight lane closures are scheduled this week on I-65 North, just north of the Abraham Lincoln Bridge. The single night of closures is scheduled Thursday, June 10....
Routine maintenance is planned for tolling equipment LOUISVILLE, Ky. (April 19, 2021) – Overnight lane closures are scheduled for two weeks near the Kennedy, Lincoln and Lewis and Clark bridges. The closures near the toll gantries and RiverLink rate signage will allow...
Impacted customers have been identified and contacted LOUISVILLE, Ky. (March 19, 2021) – Refunds are being processed after a short-term issue with the operating system caused isolated payment issues on Thursday, March 18. A very small group of customers using...
Customer Service Performance Requirements Added for TSP LOUISVILLE, Ky. (Dec. 1, 2020) – The Joint Board met today and approved a single resolution for a change order to the Toll Services Agreement for the Toll System Provider (TSP). Kapsch TrafficCom serves as the...
Customers can pay online, by phone, by mail or in person LOUISVILLE, Ky. (July 27, 2020) – RiverLink invoicing is scheduled to return to a normal schedule on Monday, August 3. The aging of invoices had been paused during the temporary closure of the RiverLink Walk-Up...
RiverLink is warning customers about fraudulent text messages impersonating our tolling service. These messages claim to represent RiverLink and include a suspicious link.
Text messages, similar to the screenshot shown, claim to represent RiverLink, and fraudulently warn customers of unpaid tolls. Messages also indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
