Customers can pay online, by phone, by mail or in person LOUISVILLE, Ky. (July 27, 2020) – RiverLink invoicing is scheduled to return to a normal schedule on Monday, August 3. The aging of invoices had been paused during the temporary closure of the RiverLink Walk-Up...
How-To Guides are available LOUISVILLE, Ky. (July 22, 2020) – Whether you’re opening a RiverLink prepaid account, managing an existing account or paying an invoice, it’s easy to take care of your needs at RiverLink.com without the need to visit a customer service...
First hour reserved for customers considered high-risk for severe illness LOUISVILLE, Ky. (July 20, 2020) – The RiverLink Walk-Up Centers reopened Wednesday, July 22 with several precautions in place to help keep customers and employees safe. The offices have special...
RiverLink is warning customers about fraudulent text messages impersonating our tolling service. These messages claim to represent RiverLink and include a suspicious link.
Text messages, similar to the screenshot shown, claim to represent RiverLink, and fraudulently warn customers of unpaid tolls. Messages also indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
