Back office and customer service to be separate from roadside services LOUISVILLE, Ky. (June 16, 2020) – The Joint Board for the Louisville-Southern Indiana Ohio River Bridges Project met today and approved four resolutions, including one that allows for future...
Open, Waive and Save! Qualifying drivers who owe tolls save money when they open a prepaid account. Late fees are waived and tolls are lowered when drivers open a prepaid account and request a transponder. The offer is available once per license plate. Customer...
RIVERLINK WALK-UP CENTERS TEMPORARILY CLOSE Several customer service options remain available LOUISVILLE, Ky. (March 17, 2020) – As part of the national effort to help stop the spread of coronavirus (COVID-19) in our communities, RiverLink Walk-Up Centers are...
OVERNIGHT LANE CLOSURES SCHEDULED NEXT TWO WEEKS Routine maintenance is planned for tolling equipment LOUISVILLE, Ky. (Jan. 10, 2020) – Overnight lane closures are scheduled the next two weeks near the Kennedy, Lincoln and Lewis and Clark bridges. The closures...
Customer service representatives will be available at our booth in the South Wing 1 – 5 p.m. daily. You’ll be able to open an account and take home a transponder. Make sure to have your license plate information handy. Representatives will also be...
RiverLink is alerting customers about fraudulent text messages currently circulating in the market. These messages impersonate tolling agencies nationwide, warning customers of unpaid tolls and indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK. Recipients are encouraged to delete any fraudulent texts they may receive.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, or to the Federal Trade Commission at www.reportfraud.ftc.gov.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
