RiverLink Account FAQs How can I open a RiverLink prepaid account and get a transponder? Why does the website indicate I already have an account when I try to set up a prepaid RiverLink account? I have an account; why did I also receive an invoice? How do I add...
Frequent-User Discount FAQs Note: The frequent-user discount is per transponder, not per account. What is the frequent-user discount? How do I get my frequent-user discount? Why haven’t all of my crossings posted to my account? How can I tell how many...
How to Get a Transponder If you are new to RiverLink, you can get a transponder by opening a prepaid account or picking up a RiverLink Starter Kit. See below for details. If you already have a prepaid account, simply log in to manage your account and then update your...
Frequently Asked Questions Have a question about RiverLink? There’s a good chance you’ll find your answer here. RiverLink Accounts Why does the website indicate I already have an account when I try to set up a prepaid RiverLink account? Once a vehicle crosses a tolled...
News Reminder: New Toll Rates Begin Sunday Jun 29, 2018 Toll rates are updated every July 1 New toll rates for the three tolled bridges connecting Louisville and Southern Indiana begin this weekend. The new rates are effective Sunday, July 1. The 2.5 percent increase...
RiverLink has been alerted of an SMS (text message) based phishing scam, fraudulently claiming to represent different tolling agencies across the country. RiverLink is advising our customers to be aware of the potential threat. If you receive a text detailing a specific outstanding toll amount, do not click on any links, but proceed to check your account at RiverLink.com, or reach out to our customer service team at 1-855-RIV-LINK (1-855-748-5465).
If you believe you have received a fraudulent text, customers are encouraged to do the following:
File a complaint at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
Log into your account at RiverLink.com, the official website of the Ohio River Bridges, to confirm your account status.
Delete any received fraudulent text messages
If you have clicked on any of the links, or provided any information through one of these texts, take immediate action to secure your personal information and financial accounts, including disputing any unfamiliar charges.
