RiverLink Account FAQs How can I open a RiverLink prepaid account and get a transponder? Why does the website indicate I already have an account when I try to set up a prepaid RiverLink account? I have an account; why did I also receive an invoice? How do I add...
Frequent-User Discount FAQs Note: The frequent-user discount is per transponder, not per account. What is the frequent-user discount? How do I get my frequent-user discount? Why haven’t all of my crossings posted to my account? How can I tell how many...
How to Get a Transponder If you are new to RiverLink, you can get a transponder by opening a prepaid account or picking up a RiverLink Starter Kit. See below for details. If you already have a prepaid account, simply log in to manage your account and then update your...
Frequently Asked Questions Have a question about RiverLink? There’s a good chance you’ll find your answer here. RiverLink Accounts Why does the website indicate I already have an account when I try to set up a prepaid RiverLink account? Once a vehicle crosses a tolled...
News Reminder: New Toll Rates Begin Sunday Jun 29, 2018 Toll rates are updated every July 1 New toll rates for the three tolled bridges connecting Louisville and Southern Indiana begin this weekend. The new rates are effective Sunday, July 1. The 2.5 percent increase...
RiverLink is alerting customers about fraudulent text messages currently circulating in the market. These messages impersonate tolling agencies nationwide, warning customers of unpaid tolls and indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK. Recipients are encouraged to delete any fraudulent texts they may receive.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, or to the Federal Trade Commission at www.reportfraud.ftc.gov.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
