How-To Guides are available LOUISVILLE, Ky. (July 22, 2020) – Whether you’re opening a RiverLink prepaid account, managing an existing account or paying an invoice, it’s easy to take care of your needs at RiverLink.com without the need to visit a customer service...
First hour reserved for customers considered high-risk for severe illness LOUISVILLE, Ky. (July 20, 2020) – The RiverLink Walk-Up Centers reopened Wednesday, July 22 with several precautions in place to help keep customers and employees safe. The offices have special...
Toll rates are updated every year LOUISVILLE, Ky. (June 17, 2020) – New toll rates for three bridges connecting Louisville and Southern Indiana begin July 1, 2020. Rates will range from $2.15 to $12.93, depending on the size of the vehicle and whether the driver has a...
Back office and customer service to be separate from roadside services LOUISVILLE, Ky. (June 16, 2020) – The Joint Board for the Louisville-Southern Indiana Ohio River Bridges Project met today and approved four resolutions, including one that allows for future...
Open, Waive and Save! Qualifying drivers who owe tolls save money when they open a prepaid account. Late fees are waived and tolls are lowered when drivers open a prepaid account and request a transponder. The offer is available once per license plate. Customer...
RIVERLINK WALK-UP CENTERS TEMPORARILY CLOSE Several customer service options remain available LOUISVILLE, Ky. (March 17, 2020) – As part of the national effort to help stop the spread of coronavirus (COVID-19) in our communities, RiverLink Walk-Up Centers are...
RiverLink is warning customers about fraudulent text messages impersonating our tolling service. These messages claim to represent RiverLink and include a suspicious link.
Text messages, similar to the screenshot shown, claim to represent RiverLink, and fraudulently warn customers of unpaid tolls. Messages also indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
