RIVERLINK WALK-UP CENTERS TEMPORARILY CLOSE Several customer service options remain available LOUISVILLE, Ky. (March 17, 2020) – As part of the national effort to help stop the spread of coronavirus (COVID-19) in our communities, RiverLink Walk-Up Centers are...
OVERNIGHT LANE CLOSURES SCHEDULED NEXT TWO WEEKS Routine maintenance is planned for tolling equipment LOUISVILLE, Ky. (Jan. 10, 2020) – Overnight lane closures are scheduled the next two weeks near the Kennedy, Lincoln and Lewis and Clark bridges. The closures...
Customer service representatives will be available at our booth in the South Wing 1 – 5 p.m. daily. You’ll be able to open an account and take home a transponder. Make sure to have your license plate information handy. Representatives will also be...
Toll rates are updated every year LOUISVILLE, Ky. (June 12, 2019) – New toll rates for three bridges connecting Louisville and Southern Indiana begin next month. The 2.5 percent increase is effective July 1, 2019. The new rate for a passenger vehicle with a prepaid...
The Annual Progress Report summarizes 2018 activities and accomplishments of RiverLink, the bi-state tolling system for the Ohio River Bridges Project. The Report includes an assessment of transponder usage by members of Environmental Justice (EJ) communities to help...
MORE GROWTH AND IMPROVEMENTS IN SECOND YEAR OF TOLLING Crossings and prepaid accounts increase, and new services offered LOUISVILLE, Ky. (Feb. 6, 2019) – The second year of RiverLink tolling saw more drivers with prepaid accounts and transponders, more...
RiverLink has been alerted of an SMS (text message) based phishing scam, fraudulently claiming to represent different tolling agencies across the country. RiverLink is advising our customers to be aware of the potential threat. If you receive a text detailing a specific outstanding toll amount, do not click on any links, but proceed to check your account at RiverLink.com, or reach out to our customer service team at 1-855-RIV-LINK (1-855-748-5465).
If you believe you have received a fraudulent text, customers are encouraged to do the following:
File a complaint at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
Log into your account at RiverLink.com, the official website of the Ohio River Bridges, to confirm your account status.
Delete any received fraudulent text messages
If you have clicked on any of the links, or provided any information through one of these texts, take immediate action to secure your personal information and financial accounts, including disputing any unfamiliar charges.
