Resolution Passed to Update RiverLink Business Rules Conversion offer will be extended in the coming year The Joint Board and Tolling Body met today and approved resolutions ratifying selection of a new toll services advisor (TSA) and amending business rules for...
The Annual Progress Report summarizes 2017 activities and accomplishments of RiverLink, the bi-state tolling system for the Ohio River Bridges Project. The Report includes an assessment of transponder usage by members of Environmental Justice (EJ) communities and will...
Pay By Plate Allows Drivers to Pay Tolls Online Drivers using the tolled bridges connecting Louisville and Southern Indiana have a new option for paying tolls. Pay by plate allows drivers who do not have a prepaid account and transponder to pay tolls owed online,...
Central Florida Expressway Authority to Accept E-ZPass It just got easier for some drivers in the area to travel on toll roads in central Florida. The Central Florida Expressway Authority (CFX/“E-PASS”) will start accepting E-ZPass transponders on September 1. CFX is...
Callers connecting with customer service faster than ever Crossings on the three tolled bridges connecting Louisville and Southern Indiana reached new highs in the second quarter and the time it took to connect with a customer service representative reached an...
Toll rates are updated every July 1 New toll rates for the three tolled bridges connecting Louisville and Southern Indiana begin this weekend. The new rates are effective Sunday, July 1. The 2.5 percent increase is the first rate increase for RiverLink, the tolling...
RiverLink has been alerted of an SMS (text message) based phishing scam, fraudulently claiming to represent different tolling agencies across the country. RiverLink is advising our customers to be aware of the potential threat. If you receive a text detailing a specific outstanding toll amount, do not click on any links, but proceed to check your account at RiverLink.com, or reach out to our customer service team at 1-855-RIV-LINK (1-855-748-5465).
If you believe you have received a fraudulent text, customers are encouraged to do the following:
File a complaint at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
Log into your account at RiverLink.com, the official website of the Ohio River Bridges, to confirm your account status.
Delete any received fraudulent text messages
If you have clicked on any of the links, or provided any information through one of these texts, take immediate action to secure your personal information and financial accounts, including disputing any unfamiliar charges.
