RIVERLINK WALK-UP CENTERS TEMPORARILY CLOSE Several customer service options remain available LOUISVILLE, Ky. (March 17, 2020) – As part of the national effort to help stop the spread of coronavirus (COVID-19) in our communities, RiverLink Walk-Up Centers are...
OVERNIGHT LANE CLOSURES SCHEDULED NEXT TWO WEEKS Routine maintenance is planned for tolling equipment LOUISVILLE, Ky. (Jan. 10, 2020) – Overnight lane closures are scheduled the next two weeks near the Kennedy, Lincoln and Lewis and Clark bridges. The closures...
Customer service representatives will be available at our booth in the South Wing 1 – 5 p.m. daily. You’ll be able to open an account and take home a transponder. Make sure to have your license plate information handy. Representatives will also be...
Toll rates are updated every year LOUISVILLE, Ky. (June 12, 2019) – New toll rates for three bridges connecting Louisville and Southern Indiana begin next month. The 2.5 percent increase is effective July 1, 2019. The new rate for a passenger vehicle with a prepaid...
The Annual Progress Report summarizes 2018 activities and accomplishments of RiverLink, the bi-state tolling system for the Ohio River Bridges Project. The Report includes an assessment of transponder usage by members of Environmental Justice (EJ) communities to help...
MORE GROWTH AND IMPROVEMENTS IN SECOND YEAR OF TOLLING Crossings and prepaid accounts increase, and new services offered LOUISVILLE, Ky. (Feb. 6, 2019) – The second year of RiverLink tolling saw more drivers with prepaid accounts and transponders, more...
RiverLink is alerting customers about fraudulent text messages currently circulating in the market. These messages impersonate tolling agencies nationwide, warning customers of unpaid tolls and indicate fees will be incurred if payment is not sent immediately.
If you receive one of these texts, do not click the link. Instead, check your account directly at RiverLink.com or call our customer service team at 1-855-RIV-LINK. Recipients are encouraged to delete any fraudulent texts they may receive.
If you have provided any personal information, contact your bank immediately. You can also report this to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov, including the phone number where the text originated, and the website listed within the text.
You can also forward the suspicious message to 7726 (SPAM) to alert your mobile provider.
Please reach out to our customer service team with any questions, or to check the status of your account at any time.
