News

First Vehicle Registration Holds Expected Next Week

Thousands of drivers in Indiana and Kentucky have paid tolls owed to the two states, via RiverLink, and will avoid having a hold placed on their vehicle registration. A registration hold is placed when a toll is not paid after repeated notices. The first holds are expected to be placed next week. Drivers will not be allowed to renew their vehicle registration until tolls and fees owed are paid in full.

Since RiverLink announced pending registration holds last week, nearly 6,500 drivers have paid tolls and fees owed in full. Those drivers have paid nearly $170,000 owed to the two states.

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First Vehicle Registration Holds Expected For Tolls Owed

Registration cannot be renewed when repeated notices are unpaid

Drivers in Indiana and Kentucky who owe tolls to the two states, via RiverLink, will have a hold placed on their vehicle registration when a toll is not paid after repeated notices. A hold is placed on a vehicle registration after a toll is unpaid, and at least four RiverLink toll notices have been sent to the customer.

The first notice, second notice, violation notice and collections notice are mailed over a minimum of a 135-day period, allowing drivers more than four months to pay tolls owed.

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Prepaid transponders available at select Thorntons locations

Prepaid transponders available at select Thorntons locations

Drivers have another option for purchasing RiverLink transponders. RiverLink starter kits are available at Thorntons locations in Louisville and Jeffersonville. The kit includes a RiverLink prepaid transponder that can be used on the three tolled bridges connecting Louisville and Southern Indiana, a reload card and a RiverLink customer agreement.

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Crossings Climb, Call Times Improve In Second Quarter

Crossings Climb, Call Times Improve In Second Quarter

The second quarter of tolling on three bridges connecting Louisville and Southern Indiana saw an increase in the number of crossings on the bridges and significant improvements in RiverLink customer service. Tolling on the SR 265 Lewis and Clark Bridge, I-65 Abraham Lincoln Bridge and I-65 Kennedy Bridge started Dec. 30, 2016.

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Prepaid transponders available at Speedway locations in KY and IN

Prepaid transponders available at Speedway locations in KY and IN

Drivers have another option for purchasing RiverLink transponders. RiverLink starter kits are available at Speedway locations throughout Kentucky and Indiana. The kit includes a RiverLink prepaid transponder that can be used on the three tolled bridges connecting Louisville and Southern Indiana, a reload card and a RiverLink customer agreement. read more…

Help At Your Fingertips: Automated System Now Available

You can add money to your RiverLink prepaid account or pay your RiverLink invoice by picking up the phone. A new automated system means there’s no need to talk to a customer service representative to check your RiverLink account balance, add money to your prepaid account or pay an invoice. The automated phone system is available 24 hours a day, 7 days a week.

RiverLink account holders can continue to manage their accounts and drivers with invoices can continue to make payments online, www.RiverLink.com. Use the green buttons at the top of the home page.

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RiverLink Update: Crossings Climb in First Quarter

Derby and summer likely to bring more out-of-town drivers

More drivers are taking advantage of the new and improved transportation options provided by the Louisville – Southern Indiana Ohio River Bridges Project. Traffic on the three tolled bridges — the new SR 265 Lewis and Clark Bridge, the new I-65 Abraham Lincoln Bridge and the improved I-65 Kennedy Bridge – climbed more than 15 percent from the end of January to the end of March. read more…

RiverLink Operational Update: First Month of Tolling

The first full month of tolling is complete on three Ohio River bridges connecting Louisville and Southern Indiana. Tolling on the new SR 265 Lewis and Clark Bridge, the new I-65 Abraham Lincoln Bridge and the improved I-65 Kennedy Bridge started Dec. 30.

The number of crossings with transponders climbed each week, with 56.5 percent of vehicles with transponders the last full week of January. Nearly 60 percent of vehicles crossing this week had transponders. Drivers with prepaid accounts and transponders pay the lowest rates. read more…